Save Job Back to Search Job Description Summary Similar JobsLuxury boutique management experienceStrong focus on achieving results and client satisfaction.About Our ClientOur client, one of the world's most prestigious and renowned luxury brands, is seeking an experienced and dynamic Boutique Manager to lead their boutique operations. As a global leader in luxury, this brand is committed to delivering exceptional customer experiences and upholding the highest standards of quality and craftsmanship. This is a unique opportunity to join a distinguished brand and play a key role in driving business performance, managing a talented team, and representing the brand's values in an exclusive retail environment.Job DescriptionSet and implement action plans to meet sales targets and KP-Is.Monitor boutique performance, analyse results, and improve sales.Lead the team, set individual and team performance goals.Stay informed about local market trends and competitor activities.Develop VIP client database and in-boutique initiatives.Ensure exceptional customer service and maintain brand standards.Resolve customer issues efficiently and professionally.Build relationships with VIP clients, expand client database, and ensure follow-up with VI-Cs.Track dara for customer relationship programsRepresent the brand at meetings, events, and functions.Support marketing activities and drive brand awareness.Lead, coach, and motivate the team, fostering a high-performance culture.Identify training needs and ensure continuous development.Provide regular performance and sales reports to management.Ensure visual merchandising meets brand standards.Adhere to brand policies and procedures.Ensure accurate inventory, prevent theft, and maintain product quality.The Successful ApplicantMinimum Bachelor's degree in any field.At least 5 years of experience in retail management or related roles.Strong understanding of store operations and management.Previous experience in luxury retail is a distinct advantage.Genuine interest in luxury watches and jewellery.Strong analytically abilities, attention to detail, and a commitment to excellence.Ability to interpret and apply business and market intelligence effectively.Fluent in EnglishWhat's on OfferAttractive packageInternational teamCompetitive products portfolioContactMaggie LeQuote job refJN-112024-6586861Job summaryFunctionSalesSpecialisationBusiness DevelopmentWhat is your area of specialisation?RetailLocationHanoiContract TypePermanentConsultant nameMaggie LeJob ReferenceJN-112024-6586861