Chief Digital Transformation Officer - Local Bank

Hanoi Permanent
  • Leading the Digital Transformation Journey of the Bank
  • Being a part of a fast-growing Organization

About Our Client

A transforming local bank in Vietnam.

Job Description

  • Run the Digital Banking unit and take full responsibility for driving the digital transformation, leveraging Big Data capabilities, customer experience, innovation and Ecosystem & partnerships
  • Manage relationship with IT, Retail banking and Corporate banking to ensure implementation and commercialization of an end-user engagement with high quality digital tools on a set timelines
  • Build the Digital organization to the best in class organization in line with the Digital transformation
  • Ensure all digital programs have clearly defined metrics to evaluate success and continuous, measurable improvement
  • Follow local and international trends from both a technological and a business perspective
  • Guarantee the consistency and quality of the customer experience across all digital channels and optimize customer journey across channels
  • Oversee acquisition of critical talent in the region to develop best in class Digital unit

The Successful Applicant

Knowledge requirements

  • Deep experience in e-commerce and online sales and strategies
  • Deep experience in digital solutions or digital marketing for retail and corporate customers
  • Strong understanding of CRMCRM and mobile payments
  • Deep knowledge of (Country's) retail and corporate banking market, trends and developments

Experience requirements

  • Demonstrated experience in a simillarsimillar role in SEA
  • 10-15 years of digital experience and customer acquisition in the retail banking or relevant industries
  • 3-5 years of experience as head of digital unit, preferably in banking sector with P&L
  • Demonstrated experience in leading the design and execution of strategies and business plans/budgets & sales growth through digital channels
  • Demonstrated the successful implementation of large digital programs in at least two different occasions
  • Demonstrated ability to strong network in the digital community regionally and globally

Skills requirements

  • Excellent leadership skills in building, developing and managing a strong team
  • Ability to delegate to achieve right level of involvement on day-to-day decisions
  • Excellent problem solving skills (i.e. problem definition & structuring, analysis definition, insight generation & recommendation generation)
  • Ability to supervise, manage and deliver multiple projects at the same time
  • Ability to work with shared leadership and in cross-functional teams

What's on Offer

  • Top salary package in SEA
  • Opportunity to lead the whole transformation journey
Harry Dao
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Job summary

Executive Search
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Technology & Telecoms
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Consultant name
Harry Dao
Job Reference

Diversity & Inclusion at Michael Page

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