Chief Digital Transformation Officer - Local Bank

Hanoi Permanent
  • Leading the Digital Transformation Journey of the Bank
  • Being a part of a fast-growing Organization

About Our Client

A transforming local bank in Vietnam.

Job Description

  • Run the Digital Banking unit and take full responsibility for driving the digital transformation, leveraging Big Data capabilities, customer experience, innovation and Ecosystem & partnerships
  • Manage relationship with IT, Retail banking and Corporate banking to ensure implementation and commercialization of an end-user engagement with high quality digital tools on a set timelines
  • Build the Digital organization to the best in class organization in line with the Digital transformation
  • Ensure all digital programs have clearly defined metrics to evaluate success and continuous, measurable improvement
  • Follow local and international trends from both a technological and a business perspective
  • Guarantee the consistency and quality of the customer experience across all digital channels and optimize customer journey across channels
  • Oversee acquisition of critical talent in the region to develop best in class Digital unit

The Successful Applicant

Knowledge requirements

  • Deep experience in e-commerce and online sales and strategies
  • Deep experience in digital solutions or digital marketing for retail and corporate customers
  • Strong understanding of CRMCRM and mobile payments
  • Deep knowledge of (Country's) retail and corporate banking market, trends and developments



Experience requirements

  • Demonstrated experience in a simillarsimillar role in SEA
  • 10-15 years of digital experience and customer acquisition in the retail banking or relevant industries
  • 3-5 years of experience as head of digital unit, preferably in banking sector with P&L
  • Demonstrated experience in leading the design and execution of strategies and business plans/budgets & sales growth through digital channels
  • Demonstrated the successful implementation of large digital programs in at least two different occasions
  • Demonstrated ability to strong network in the digital community regionally and globally



Skills requirements

  • Excellent leadership skills in building, developing and managing a strong team
  • Ability to delegate to achieve right level of involvement on day-to-day decisions
  • Excellent problem solving skills (i.e. problem definition & structuring, analysis definition, insight generation & recommendation generation)
  • Ability to supervise, manage and deliver multiple projects at the same time
  • Ability to work with shared leadership and in cross-functional teams

What's on Offer

  • Top salary package in SEA
  • Opportunity to lead the whole transformation journey
Contact
Harry Dao
Quote job ref
JN-032023-5970093

Job summary

Function
Executive Search
Specialisation
IT
What is your area of specialisation?
Technology & Telecoms
Location
Hanoi
Contract Type
Permanent
Consultant name
Harry Dao
Job Reference
JN-032023-5970093

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.