Clinical Specialist

Hanoi Permanent USD1,000 - USD2,000
  • Exciting opportunity to become the first VN headcount for a medical devices firm
  • A Clinical Specialist in Hanoi

About Our Client

Michael Page is partnering with a large international medical devices company, with intention to enter and grow aggressively within the Vietnamese market. Therefore, they are looking for a Technical Service Engineer to be their first headcount in Vietnam.

Job Description

The Clinical Specialist will report to a Sales Manager, with responsibilities including but not limited to:

  • Assist Product Specialist to achieve sales target and to expand the territory.
  • Respond to customer's requests for services such as cause identification, troubleshoot and corrective actions implementation.
  • Provide customer support on inventory and product guidlines.
  • Support customers on proper usage of the equipment's to ensure customer satisfaction.
  • Resolve customer complaints promply and effectively.
  • Maintain and build customer relationships.

The Successful Applicant

A proactive, dynamic, and flexible engineer, in addition to:

  • At least 3 years working in the medical devices industry
  • Finished a training course on classification of medical devices, held by the Ministry of Health
  • Knowledgeable about Service Management Systems
  • Excellent communication skills in both Vietnamese and English
  • Able to work extended hours in order to fulfil appropriate customer's requests

What's on Offer

Rare opportunity to develop career and grow the organisation in Vietnam in a dynamic and collaborative environment. Will be provided with excellent career progression and access to an international professional community.

Jasmine Tran
Quote job ref
Phone number
+84 28 6284 8256

Job summary

Contract Type
Consultant name
Jasmine Tran
Consultant contact
+84 28 6284 8256
Job Reference