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HR Business Operations (Hanoi)

Hanoi Permanent View Job Description
Responsible for managing the end-to-end workflow of user onboarding and offboarding processes within a cutting-edge fintech company. The HR Operations Executive ensures smooth execution of operations, user engagement, and accurate data management while collaborating with local and international stakeholders. Success in this position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
  • Manage user onboarding and offboarding operations.
  • Drive user engagement and maintain accurate data for strategic decision-making.

About Our Client

The organization focuses on creating and implementing systematic financial strategies worldwide, leveraging proprietary research and cutting-edge technology. It promotes a culture of intellectual curiosity, accountability, and innovation, empowering employees to question traditional approaches and strive for ongoing growth.

Job Description

Key Responsibilities

  • Manage the full lifecycle of user onboarding and offboarding, including background checks, documentation, and delivery of required materials.
  • Maintain active communication with local and international users to ensure engagement and timely completion of onboarding processes.
  • Oversee and update the user database to support future analysis and operational decisions.
  • Assist with user acquisition, engagement activities, campaigns, and events to foster community growth.
  • Coordinate with internal teams, external stakeholders, and vendors to execute operational tasks efficiently.
  • Handle ad-hoc projects and duties as assigned.

The Successful Applicant

Qualifications:

  • Bachelor's degree with a minimum of 5 years' experience in HR operations, shared services, or related fields.
  • Excellent verbal and written communication skills in both Vietnamese and English.
  • Proficient with MS Office tools, especially Excel; experience with Workday is a plus.
  • Ability to work effectively in a fast-changing, dynamic environment.
  • Exceptional attention to detail, accuracy, and integrity.
  • Strong problem-solving skills and comfort navigating ambiguity.
  • Positive attitude, team-oriented, with excellent interpersonal and communication skills.

What's on Offer

Ready to take on a pivotal role in a fast-growing fintech environment? Apply now to help shape seamless user experiences and drive operational excellence.

Contact
Mitchell Goddard
Quote job ref
JN-092025-6832787

Job summary

Function
Human Resources
Specialisation
HR Generalist
What is your area of specialisation?
Financial Services
Location
Hanoi
Contract Type
Permanent
Consultant name
Mitchell Goddard
Job Reference
JN-092025-6832787

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.