Quality Manager - EMS Industry

1. Quality Management System

Lead, maintain, and continuously improve the ISO‑based Quality Management System (e.g. ISO 9001 and related standards).
Ensure compliance with customer requirements, regulatory standards, and internal quality policies.
Own quality documentation, procedures, work instructions, and change management.2. Customer & External Audits

Serve as the primary quality contact for customers.
Lead and support customer audits, third‑party audits, and certification audits.
Drive effective CAPA, 8D, and root cause analysis with timely closure.
Prepare and present quality performance reports to site and regional management.3. Manufacturing Quality Control

Oversee incoming, in‑process, and outgoing quality activities across:

PCBA / SMT
Box build & final assembly
Mechanical / plastic components (as applicable)Establish and maintain control plans, inspection criteria, and testing strategies.
Lead resolution of quality incidents and prevent recurrence.4. Continuous Improvement & Quality Culture

Promote a strong quality mindset and accountability culture across the organization.
Apply quality tools and methodologies such as 8D, FMEA, SPC, MSA, Pareto, Fishbone.
Support Lean / Continuous Improvement initiatives.
Coach and develop the quality team to build sustainable capability.