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Head of Total Reward & HR Operation

Ho Chi Minh City Permanent USD8,000 - USD9,500 per month (USD96,000 - USD114,000 per year) View Job Description
This leadership role oversees Total Rewards and end-to-end HR Operations in a large multinational services organization with over 2,000 employees. The position drives service excellence across compensation, benefits, payroll, colleague services, wellbeing, health & safety, and HR systems while leading transformation and continuous improvement initiatives.
  • Lead a high-impact HR shared services team of 15 professionals
  • Shape rewards, operations, and employee experience for 2,000+ staff

About Our Client

Our client is a well-established multinational services organization with a sizeable workforce across multiple locations. The company is recognized for its people-centric culture, operational excellence, and commitment to delivering a world-class employee experience.

Job Description

Reporting to , the Total Rewards & HR Operations Head will lead a team of approximately 15 professionals across Total Rewards, Colleague Services, Payroll & Benefits Services, Health, Safety & Well-being Services, and People Systems Services. Key Responsibilities:

* Develop and execute total rewards strategies aligned with business objectives.

* Lead compensation, benefits, mobility, recognition, and reward governance.

* Oversee payroll accuracy, compliance, vendor management, and service delivery.

* Drive HR shared services excellence through process optimization and automation.

* Ensure effective management of employee services, case management, and HR support.

* Champion health, safety, wellbeing, and employee care programs.

* Own HR systems governance, data integrity, reporting, and continuous improvement.

* Manage budgets, service levels, KPIs, risk controls, and regulatory compliance.

* Lead organizational change, transformation projects, and digital HR initiatives.

* Build team capability, succession plans, and a high-performance culture.

* Collaborate with business leaders and global stakeholders to enhance employee experience.

The Successful Applicant

* Bachelor's degree in Human Resources, Business, Finance, or related field.

* 12+ years of progressive HR leadership experience, including rewards and HR operations.

* Proven experience managing HR shared services and multidisciplinary teams.

* Strong expertise in compensation, benefits, payroll, HR systems, and governance.

* Experience within multinational corporations or large service organizations.

* Demonstrated leadership of teams of 10+ employees.

* Strong analytical, project management, and stakeholder management skills.

* Fluent English communication skills (mandatory).

* Ability to operate strategically while maintaining operational excellence.

What's on Offer

* Senior leadership role with significant organizational impact.

* Opportunity to lead transformation and modernization initiatives.

* Exposure to regional and global stakeholders.

* Competitive executive-level compensation and benefits package.

* Inclusive and collaborative multinational work environment.

Contact
Trang Nguyen
Quote job ref
JN-052026-7013602

Job summary

Function
Human Resources
Specialisation
Reward
What is your area of specialisation?
Business Services
Location
Ho Chi Minh City
Contract Type
Permanent
Consultant name
Trang Nguyen
Job Reference
JN-052026-7013602

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.