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Operation Specialist - Logistics

Ho Chi Minh City Permanent USD1,500 - USD3,000 per month (USD18,000 - USD36,000 per year) View Job Description
Our client is seeking an Operations Specialist, Strategic Improvement & Enablement to act as a strategic project engine for the Operations Director. The role is designed to diagnose recurring operational issues, structure improvement initiatives, and convert performance pain points into sustainable, scalable operational fixes.
  • End-to-end project execution, process standardization, and management reporting
  • Analyze operational performance data

About Our Client

Our client is a express delivery and logistics company

Job Description

The Operations Specialist will drive critical improvement projects across four core pillars of end-to-end delivery network:

  • Mastering the Middle Mile: Optimizing linehaul routes through data-driven route architecture, milk runs, load-building algorithms, and connecting order planning to freight execution on a unified orchestration platform to eliminate empty miles and reduce facility dwell times.
  • Unifying & Orchestrating Last-Mile Execution: Transitioning from basic route planning to active delivery orchestration. Deploying hybrid fleet allocation (in-house vs. regional/gig partners) and AI-driven automated exception handling to maintain SLAs while managing costs.
  • Connecting Commercial Controls to Operations: Bridging the gap between execution and billing. Tightening warehouse-to-transport handoffs to prevent detention charges, structuring tariffs for clear auditable invoicing, and analyzing true Cost-to-Serve per client and lane.
  • Elevating Asset Management to a Strategic Function: Transforming physical assets (trucks, trailers, containers, yard equipment, robotics) into connected, intelligent nodes using GPS, telematics, geofencing, and automated lifecycle management.

The Successful Applicant

Experience & Mindset

  • 5-8 years of experience in logistics, express parcel delivery, e-commerce fulfillment, 3PL, or supply chain operations, with a proven track record of leading process transformation projects.
  • Methodology expertise in Lean, Six Sigma, Kaizen, or structured problem-solving methodologies to deliver measurable improvements in cost, quality, productivity, or SLA compliance.
  • Comfort in ambiguity-able to take a complex or vague operational issue, investigate root causes independently, and deliver a structured, actionable implementation plan.



Technical Capabilities

  • Advanced Excel & BI Skills: Ability to manipulate large datasets, build dynamic operational dashboards, and present insights clearly using tools such as Excel, Power BI, or Tableau.
  • Logistics Systems Fluency: Comfortable working with operational software ecosystems including TMS, WMS, AMS, automated routing engines, OMS, and ticketing/CRM platforms.
  • Project Management Rigor: Skilled in managing milestones, dependencies, risks, and stakeholder communication using modern tools (e.g., Jira, Asana, MS Project, Smartsheet).

What's on Offer

Salary package and incentive bonus

Contact
Rosie Cao
Quote job ref
JN-072026-7070647

Job summary

Function
Procurement & Supply Chain
Specialisation
Logistics
What is your area of specialisation?
Transport & Distribution
Location
Ho Chi Minh City
Contract Type
Permanent
Consultant name
Rosie Cao
Job Reference
JN-072026-7070647

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.